Friday, January 7, 2011

Kansas City Chiefs ticket chief Doug Hopkins named new KU director of ticket operations

Will start when NFL season is over


Doug Hopkins, who has served as the director of ticket operations for the Kansas City Chiefs since 1994, has been named the new Kansas University director of ticket operations, KU announced Friday.

Hopkins, who has been responsible for the financial and overall management of the Chiefs' ticket department, will begin his new job at KU once the Chiefs end their season.

“Doug has a vast amount of experience managing ticket operations at a very high level,” KU interim athletic director Sean Lester said in a release. “He has a reputation for integrity, responsibility and excellence in administration. We could not have chosen a better person to ensure that Kansas Athletics’ ticket office becomes a model for ticket operations around the country.”

Hopkins has worked in ticket operations since 1978, when he was named assistant director — and later director — of ticket operations for the Seattle Mariners.

He also served as ticket manager for the Kingdome, which was home of the Mariners and the Seattle Seahawks.

In Kansas City, he has coordinated activities with the Chiefs’ ticketing provider (Ticketmaster) and has kept the ticket operation current with computer applications while also serving as a liaison with the NFL office and other clubs regarding ticket-related concerns.

Prior to his time with the Chiefs, Hopkins served as vice president of ticketing for World Cup USA 1994. He was responsible for all ticket operations in the event, which set all-time Cup attendance records, selling 3.5 million tickets, with receipts of some $300 million.

Earlier, he also worked as director of ticketing for the 1990 Goodwill Games.


kureader 10 years, 11 months ago

The AD probably approved the hire, but it's likely that Hopkins has been in the pipeline for some time, long before we even offered the AD job to Zenger.

Nevertheless, looks like a very good hire for sure.

2Bnamedlater 10 years, 11 months ago

Chuck I have to agree, this is a big hire for KU. He will have lots of wisdom from working in the pro's and have lots of contacts to make this work.

jayhawkintexas 10 years, 11 months ago

Well, alright!!!! Sounds like a top notch guy!!

Geekinout 10 years, 11 months ago

Hopefully Doug doesn't hike and price-gouge ticket prices like the last idiot!

johnnyphoton 10 years, 11 months ago

As an outside observer, this is a hire which should stabilize the oft-publicized scandal--obviously. Well done by the new A.D. Here's hoping his biggest task in the very near future is watching over increased football season ticket sales.

Nick Cole 10 years, 11 months ago

Check me on this: I don't think she has her degree from KU, but only attended the university. Also, she continues to support and cheer for our athletic programs. That alone almost makes me want to go out and purchase a couple of her movies...or at least view some free footage online, haha.

yovoy 10 years, 11 months ago long as we don't get Ticketmaster's grubby fingers in our pie, I'll be okay with the hire.

jayhawk2062 10 years, 11 months ago

KU would be dumb to allow ticketmaster in. I'm sure that's why they hired this guy so they could continue to sell tickets in house.

Let's hope they revisit the idea of "pricing fans out of season tickets" which is what has happened in football and basketball. A good faith move for the department would be to lower football prices and keep basketball prices at the same rate for next year. That would score a lot of points with a very patient fanbase that is waiting for a quality amount of wins done with integrity.

bocktar 10 years, 11 months ago

KU Basketball is still a great entertainment value, evident by the sold-out nature of every game. It would be foolish to leave money on the table given the competitive nature of the sport and the costs associated with running KUAC. There are still usually 5 to 8 games each year that several hundred people can go to for $10/seat if they stay alert to the deals. Those who want guaranteed seating for every game should not be surprised or put off by the need to pay for that luxury, regardless of what may have happened in the now-distant past.

KU Football, OTOH needs to focus on filling the stands while the ship is being righted, and while it's fine to have the current face value, there should be a hundred ways to get them for significantly less if someone is even remotely paying attention. That will keep visiting fans from flooding the stadium and give all KU fans a way to participate. Last year, families could buy four tickets for as liitle as $16/seat/game, and individuals for $30/seat/game... if they looked.

kcglowboy 10 years, 11 months ago

I wholeheartedly agree with most of bocktar's comments, except for the notion of finding seats to basketball games for $10. The cheapest face value GA ticket to those non-premium games is $35 (which is still a pretty good value). I'm a pretty good scrounger, but I haven't found any $10 tickets in years.

I do want to emphasize to KUAC how much we appreciate your efforts the past few years in making KU bball games more accessible to more people. There was a long period of time where it was virtually impossible for non-season ticket holders to attend games in AFH, meaning essentially the same 16,300 people were going to 18 games a year. And the tens of thousands of loyal fans in the region who couldn't afford season tickets (let alone Williams Fund contributions) could only hope to attend the East Cupcake Poly Tech game every Jan. 2.

Anything you (KUAC) can do to continue the trend of making more games available to more people is DEEPLY appreciated (and good business sense, I'm sure). In addition to what you've already done (including the family four-packs), it would be nice if you would make your ticket marketplace feature (reselling season ticket holders' unwanted tickets) available to the general public.

Justin LoBurgio 10 years, 11 months ago

He starts when the KC football season is over? Will he start tomorrow late afternoon or wait until Monday morning?

4everahawk 10 years, 11 months ago

Director of Ticket Office has absolutely nothing to do with the pricing of sports tickets, who gets tickets or where they are seated.....he/she manages the ticket office operations and its staff.

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